2025 Small and Medium Enterprises Development Environment Assessment Report Small and medium-sized enterprises are an important source of economic vitality and resilience. The Party Central Committee and the State Council attach great importance to the development of small and medium-sized enterprises. General Secretary Xi Jinping issued a series of important instructions on promoting the development of small and medium-sized enterprises, emphasizing the need to create a good environment for the development of small and medium-sized enterprises, increase support for small and medium-sized enterprises, strengthen confidence in enterprise development, and stimulate the emergence of more specialized and new small and medium-sized enterprises. In order to implement the decisions and arrangements of the Party Central Committee and the State Council and continue to optimize the development environment for small and medium-sized enterprises, in accordance with the relevant requirements of the "Small and Medium-sized Enterprises Promotion Law", in 2025, the China Small and Medium-sized Enterprises Development Promotion Center will continue to organize the development environment assessment of small and medium-sized enterprises and form the "2025 Small and Medium-sized Enterprises Development Environment Assessment Report". The main information is as follows:

1. Evaluate the work situation

In order to reflect the overall development environment of small and medium-sized enterprises across the country and continue to play the role of assessment work in "promoting construction through assessment, promoting reform through assessment, and promoting excellence through assessment", the 2025 assessment will continue to cover 50 cities, including 4 municipalities directly under the Central Government, 5 cities under separate state planning, 27 provincial capital cities, and 14 other prefecture-level cities with a large number of corporate legal persons (no more than 3 participating cities in each province), which is fairly comprehensive and representative.

First, we must adhere to scientific, coherent and accurate indicators and dynamically improve the indicator system. On the basis of maintaining the overall stability of the evaluation indicator system framework, the evaluation items of some third-level indicators have been optimized and adjusted to make the evaluation more in line with the requirements of the new development stage. The indicator system consists of 5 first-level indicators, 24 second-level indicators and 42 third-level indicators, and is evaluated from the dimensions of market environment, legal environment, financing environment, innovation environment, and policy environment.

The second is to strive to be objective, comprehensive and true, and collect research data from multiple dimensions. The assessment work comprehensively uses various methods such as local situation surveys, corporate online questionnaire surveys, on-site visits to some cities, and citing authoritative statistical data to collect sample data. A total of more than 46,000 valid corporate questionnaires were collected, and dozens of small and medium-sized enterprise symposiums and service agency symposiums were organized to obtain first-hand information, and strive to relatively objectively and comprehensively reflect the actual development environment of participating cities.

The third is to focus on promoting experience and learning from it, and strengthen case excavation and combing. Through multi-dimensional and in-depth analysis of a large amount of data collected, the environmental construction situation is deeply analyzed and judged from the perspectives of urban energy level, regional distribution, enterprise type, etc., and the typical experience and characteristic practices of each participating city are extracted to form a series of cases that can be used for reference and promotion, providing reference for further optimization of the environment in various places.

two,Main conclusions of the assessment

Since 2025, all regions and departments have resolutely implemented the decisions and arrangements of the Party Central Committee and the State Council, fully implemented the spirit of the 20th National Congress of the Party and all 20th Plenary Sessions, and continued to deepen the development environment for small and medium-sized enterprises around the environment, policies to benefit enterprises, innovation to strengthen enterprises, services to assist enterprises, and talents to develop enterprises. The development environment for small and medium-sized enterprises in participating cities continues to be optimized, market access and government service efficiency are steadily improved, and legal protection continues to be strengthened; financial support and innovation ecology are continuously improved, and the cultivation of specialized and new enterprises has achieved remarkable results; business-friendly policies are accelerated and the sense of gain for enterprises is further enhanced. The main features are as follows:

01The development environment is improving year by year, and business operations are stable and making progress.

In 2025, my country's economic development will move towards new and better directions, with increasing vitality. Various support policies will be concentrated to stabilize employment, enterprises, markets, and expectations, and the development environment for small and medium-sized enterprises will continue to be optimized. In this evaluation, Shanghai, Beijing, Shenzhen, Hangzhou, Guangzhou, Nanjing, Tianjin, Xiamen, Ningbo, and Wuhan performed better overall among participating cities at the sub-provincial level and above; Suzhou, Hefei, Wuxi, Jinhua, Quanzhou, Shijiazhuang, Haikou, Changsha, Nanchang, and Zhengzhou performed better overall among participating cities at the prefecture level.

●The development environment continues to be optimized. The questionnaire survey shows that the overall evaluation of the satisfaction of small and medium-sized enterprises with the development environment has increased year by year from 74.60 points in 2020 to 84.54 points in 2025. The comprehensive score dispersion coefficient of the development environment of small and medium-sized enterprises in each participating city (0.0507) has further declined compared with the previous year (0.0629), and the development environment gap between cities continues to narrow; the comprehensive score dispersion coefficient of the development environment of small and medium-sized enterprises in the four regions of the east, central, west and northeast (0.0299) has decreased compared with the previous year (0.0428). Among them, the dispersion coefficient of the legal environment and policy environment has dropped more significantly, and the balance of regional development has gradually improved.

Among them, the participating cities in the eastern region are leading the development ecology of small and medium-sized enterprises, and the cultivation of high-quality enterprises continues to lead the way. "Little giant" enterprises that specialize in new technologies and small and medium-sized enterprises that specialize in new products account for 48.51% and 54.95% of the total number in the country respectively, an increase of 2.02 and 8.75 percentage points from the previous year. The digital economy and the real economy continue to integrate, and digital transformation has achieved outstanding results, leading the rapid development of new quality productivity. The level of enterprise rights protection and administrative law enforcement standardization in participating cities in the central region has been significantly improved. The coverage of enterprise-friendly policies such as digital transformation subsidies and loan interest discounts exceeds those in other regions. The catch-up momentum is strong, but the efficiency of policy implementation still needs to be further improved. The satisfaction of logistics services in participating cities in the western region has significantly improved compared with the previous year; the proportion of small and medium-sized enterprises carrying out digital transformation has increased by 8.5 percentage points compared with the previous year, and the growth rate is higher than that in other regions. However, the proportion of enterprises that reflect problems such as multi-party enforcement and one-size-fits-all enforcement is still higher than that in other regions. The degree of standardization of administrative enforcement needs to be improved, and innovation resources and talent support are still insufficient. The market environment of participating cities in Northeast China has improved, the efficiency of government services has steadily improved, and unfair competition has decreased. However, the financing environment is still an obvious shortcoming, credit availability is low, and digital transformation is relatively lagging, which restricts the release of development momentum.

●Enhanced resilience and confidence in corporate development. Faced with the complex and severe external environment and the pressure of domestic economic transformation, small and medium-sized enterprises actively responded and acted proactively. With policy support, their operating conditions gradually stabilized. The questionnaire survey showed that the proportion of companies with stable or growing operating income and profits in 2025 increased by 10.14 and 10.65 percentage points respectively compared with the previous year; however, due to factors such as rising operating costs, the profit growth rate is still lower than the operating income growth rate. Enterprise development confidence has gradually recovered, the proportion of enterprises planning innovative research and development in the next year has remained high, and the proportion of enterprises with investment plans has increased compared with the previous year. Among them, specialized small and medium-sized enterprises have shown stronger resilience and development momentum. The proportion of enterprises whose operating income has remained stable or increased has reached 73.37%, an increase of 8.68 percentage points from the previous year. 63.56% and 41.30% of enterprises respectively have innovative research and development plans and investment plans in the next year.

02 Barriers to entry are being broken down at an accelerated pace, and government services are steadily improving.

The evaluation results show that in terms of market environment, Guangzhou, Xiamen, Wuhan, Shenzhen and Nanjing perform better among participating cities at the sub-provincial level and above, while Haikou, Dongguan, Zhengzhou, Kunming and Jinhua perform better among participating cities at the prefecture level.

The establishment of a fair competition market order has been accelerated. Each participating city has fully implemented relevant arrangements for the construction of a unified national market, thoroughly implemented the negative list system for market access, systematically rectified outstanding issues in the fields of bidding and investment promotion, and comprehensively rectified "involution" competition. The questionnaire survey shows that more than 90% of enterprises are satisfied with the fairness of market access and the convenience of access to factors. The foundation for urban credit system construction has been continuously consolidated, the application of credit information in financing, supervision and other fields has been continuously deepened, and the comprehensive credit index of most participating cities has increased compared with the previous year.

Business services are more convenient. Each participating city has thoroughly implemented the normalization promotion mechanism for key matters of "getting one thing done efficiently" and promoted the transformation of government services from "can-do" to "easy-to-do and easy-to-do", effectively enhancing the sense of gain for enterprises and stimulating the endogenous motivation and innovative vitality of business entities. The questionnaire survey showed that 94.33% of enterprises were satisfied with the service of "getting one thing done efficiently", an increase of 6.23 percentage points from the previous year; the proportion of enterprises that reported unreasonable phenomena such as transferring government services to paid intermediary services and designated intermediary service agencies further decreased from the previous year.

The evaluation results show that in terms of the rule of law environment, Hangzhou, Guangzhou, Chengdu, Ningbo, and Shenyang performed better among participating cities at the sub-provincial level and above, while Jinhua, Yinchuan, Taiyuan, Urumqi, and Suzhou performed better among participating cities at the prefecture level.

The rights protection mechanism continues to improve. Each participating city has thoroughly implemented the concept of the rule of law for the people, regarded legal protection of enterprises as an important starting point to support the development of small and medium-sized enterprises, and extensively carried out legal popularization activities and rights protection publicity such as the "Small and Medium-sized Enterprises Promotion Law" and "Regulations on Guaranteeing the Payment of Small and Medium-sized Enterprises". 47 cities regularly organize public welfare legal services such as "legal medical examinations", and 40 cities provide relevant legal consultation for small and medium-sized enterprises' foreign-related activities, helping enterprises to improve their foreign-related business compliance levels. The questionnaire survey shows that 58.94% of companies are aware of local rights protection channels. Each participating city continues to carry out debt clearance actions, improve long-term mechanisms, and strengthen source governance.

Administrative law enforcement has become more standardized and efficient. Each participating city further standardizes enterprise-related administrative law enforcement, deeply implements the concept of inclusive and prudent supervision, and establishes and improves supervisory models suitable for new technologies, new industries, new business formats, and new models, effectively preventing "administration with penalties" and "excessive penalties" and improving supervision accuracy and law enforcement temperature. 35 cities have formulated detailed "four new" economic inclusion and prudential supervision lists, and 46 cities have compiled and implemented a "comprehensive inspection once" inspection scenario list, an average of 17 new cities compared with the previous year. At the same time, administrative review has further played its role as the main channel for resolving administrative disputes, and the comprehensive resolution rate of administrative review in 23 cities has reached more than 80%.

04Inclusive finance has been improved in quality and scope, and the efficiency of the capital market has been enhanced.

The evaluation results show that in terms of financing environment, Shanghai, Beijing, Shenzhen, Hangzhou and Ningbo performed better among participating cities at the sub-provincial level and above, while Suzhou, Wuxi, Shijiazhuang, Ganzhou and Hefei performed better among participating cities at the prefecture level.

The scale of credit for small and medium-sized enterprises continues to expand. Each participating city continues to implement the financing coordination mechanism for small and micro enterprises, further promotes the "one chain, one policy, and batch" financing promotion action for small and micro enterprises, deepens the sharing and application of credit information, gives full play to the role of government financing guarantees, promotes the precise direct access of credit funds to enterprises, and promotes the increase, expansion and quality improvement of inclusive small and micro loans. As of the end of 2025, the balance of inclusive small and micro enterprise loans by banking financial institutions was 37 trillion yuan, a year-on-year increase of 11.00%. The average proportion of inclusive small and micro enterprise loan balances in RMB loan balances in participating cities reached 12.04%, and the proportion in 36 cities increased compared with the previous year. Questionnaire surveys show that the coverage of inclusive finance continues to expand and the availability of credit continues to improve. However, nearly 40% of small and medium-sized enterprises that reported difficulties in financing believe that the approval process is cumbersome and time-consuming.

Direct financing channels continue to expand. Each participating city vigorously develops entrepreneurial investment and guides more funds to invest early, small, long-term, and in hard technology. 22 participating cities have established small and medium-sized enterprise development funds or national small and medium-sized enterprise development fund sub-funds, and 48 cities have established angel funds and innovation and entrepreneurship funds to leverage social capital to serve small and medium-sized enterprises. All localities continue to optimize the construction of "specialized, special and new" special boards, promote the connection between regional equity markets and the New Third Board system, and build a "green channel" for high-quality small and medium-sized enterprises to go public. As of the end of 2025, 30 regional equity markets have set up "specialized, special and new" special boards, serving more than 19,000 companies. As the multi-level capital market system continues to improve and the enterprise listing cultivation mechanism continues to improve, the total number of A-share listed companies in participating cities has reached 3,824, accounting for nearly 70% of the total number of A-share listed companies.

The evaluation results show that in terms of innovation environment, Beijing, Shenzhen, Hangzhou, Xi'an and Nanjing perform better among participating cities at the sub-provincial level and above, while Suzhou, Wuxi, Changsha, Hefei and Zhengzhou perform better among participating cities at the prefecture level.

The cultivation of specialized, special and new enterprises has improved both in quantity and quality. Each participating city has thoroughly implemented the "Three New and One Strong" support plan of the Ministry of Industry and Information Technology and the Ministry of Finance, promoted the improvement of the full-cycle cultivation system of "seed selection, seedling cultivation, and quality training". Through the establishment of specialized special new service stations, the establishment of an online one-stop cultivation platform, the construction of a full-chain gradient connection mechanism, and the establishment of corporate training camps, from point-to-point services to systematic empowerment, it helps specialized special new enterprises to improve quality, expand capacity, and accelerate growth. Participating cities have cultivated more than 11,200 specialized, special and new "little giant" enterprises, accounting for more than 60% of the country, an increase of 21.63% from the previous year; they have cultivated 105,800 specialized, special and new small and medium-sized enterprises, accounting for more than 70% of the country, an increase of 19.14% from the previous year. From the perspective of the quality of enterprise cultivation, the scores of the 33 participating cities in the Specialty, Specialty and Innovation Index have increased compared with the previous year, and the overall level of enterprises has continued to improve in terms of professional development, refined management, characteristic development, innovation capabilities, and growth.

The dominant position of enterprises in innovation has become more prominent. Each participating city vigorously promotes the deep integration of technological innovation and industrial innovation, accelerates the development of new productivity, strengthens the dominant position of enterprises in technological innovation, and promotes the transformation of scientific and technological achievements into real productivity. The questionnaire survey shows that 77.28% of companies use independent research and development as their main innovation method, a year-on-year increase of 11.69 percentage points. As of the end of the statistical period, the average R&D investment intensity of participating cities reached 2.81%. The number of newly authorized invention patents increased by 12.68% year-on-year; it has 176 national small and medium-sized enterprise characteristic industry clusters, 988 national-level technology business incubators and 1,501 registered maker spaces, accounting for 44.33%, 61.52% and 63.17% of the country respectively. At the same time, digital transformation is advancing steadily, and the digital level evaluation scores of small and medium-sized enterprises in the 49 participating cities have further improved, with the proportion of enterprises reflecting that they have carried out digital transformation reaching 47.45%.

06Policies are implemented accurately and effectively, and public services are increasingly improved.

The evaluation results show that in terms of policy environment, Shanghai, Shenzhen, Beijing, Guangzhou, and Hangzhou performed better among participating cities at the sub-provincial level and above, while Suzhou, Hefei, Wuxi, Jinhua, and Quanzhou performed better among participating cities at the prefecture level.

More policies to benefit enterprises can be realized directly and quickly. Each participating city has thoroughly implemented the "Small and Medium Enterprises Promotion Law" to promote the operation of the small and medium-sized enterprise development working mechanism to be more efficient. 41 participating cities have established a small and medium-sized enterprise work supervision mechanism to conduct supervision focusing on key areas such as policy implementation, fund use, and service efficiency. Each participating city has set up special funds for the development of small and medium-sized enterprises, focusing on supporting the high-quality development of small and medium-sized enterprises and the construction of service systems. At the same time, we actively promoted the implementation of "Policy Finder" and "Enjoy Without Applying", and the coverage of enterprise-friendly policies continued to increase. The questionnaire survey shows that small and micro enterprises enjoy relatively high levels of support policies such as tax cuts and fee reductions, job stabilization and job expansion, and loan interest discounts. Judging from enterprise satisfaction, the overall satisfaction rate of various enterprise-friendly policies exceeds 80%.

Public services are more accurate and accessible. Each participating city has thoroughly implemented the "Guiding Opinions on Improving the Public Service System for Small and Medium-sized Enterprises", solidly promoted the construction of a public service system for small and medium-sized enterprises that is linked at the national, provincial, municipal, and county levels and integrates online and offline, and expanded the coverage of public services. By the end of 2025, the China Small and Medium Enterprises Service Network has collected more than 1.5 million pieces of information of all types and released more than 120,000 service products. In 2025, the "Together Benefiting Enterprises" small and medium-sized enterprise service action organized and carried out 126,000 policy publicity, management consulting, legal services and other activities nationwide, serving more than 5 million enterprises. The construction of public service systems for small and medium-sized enterprises in participating cities has been accelerated simultaneously. 48 urban small and medium-sized enterprise public service agencies are striving to create "homes for serving small and medium-sized enterprises". 29 cities have achieved full coverage of district and county-level public services, an increase of 6 from the previous year. 34 cities have set up public service stations in small and medium-sized enterprise clusters, an increase of 18 from the previous year. The accuracy and convenience of small and medium-sized enterprises in obtaining service resources have continued to improve.

three,Typical experiences and practices in optimizing the development environment of participating cities

The evaluation found that a group of cities have actively explored the pain points, difficulties, and blockages in the development of small and medium-sized enterprises, and formed unique and effective experiences and practices, which have good demonstration and reference significance.

1. Deepen the reform of administrative examination and approval and improve the efficiency of government services. Zhengzhou City has innovated the "project construction engineering planning permit simulation approval" model, which conducts substantive reviews in advance and issues "simulation opinions" when some conditions are not fully met, saving a lot of preliminary time for project construction. For small, medium and micro cross-border e-commerce enterprises, Kunming City implements "cross-provincial universal service" and "cross-border universal service" to significantly reduce the institutional transaction costs for enterprises to and from ports. Nanning City has launched four major registration models: cluster registration, business secretary hosting, affiliated enterprise sharing, and house separation to effectively alleviate the pain points of "difficulty in finding locations and high costs" for start-up enterprises. Hohhot City has innovated the "multi-dimensional project portrait" and "team + list + specialist" service models to promote quick approval and early implementation of engineering projects. Shijiazhuang City has launched the "Hui Liao Express" intelligent customer service system, which automatically collects information and generates handling documents, enabling "asking and answering, chatting and handling". Nanyang City has built a "1+3" comprehensive supporting reform system for the business environment, and has taken the lead in implementing the one-stop joint operation of "market subject identity code" and "water, electricity and heating information".

2. Maintain the order of fair competition and stimulate the endogenous power of the market. Nanjing has established a "double random, one open" supervision mechanism for bidding and tendering, and implemented key supervision in areas where there are many complaints and reports. Haikou City launched the "Fair Competition Review Intelligent Monitoring and Evaluation System", which uses big data and artificial intelligence technology to intelligently identify the exclusion and restriction of competition clauses and improve review efficiency. Dongguan City has launched the "M0 (New Industrial Land)" new policy to provide small and medium-sized manufacturing companies with low-cost, highly adaptable contiguous industrial space and to strictly combat the speculation of industrial real estate.

3. Improve the comprehensive supervision mechanism and promote inclusive and prudent law enforcement. Shenzhen City has built an administrative law enforcement supervision code system, giving enterprises exclusive "protection codes". Law enforcement officers will scan the code to register when entering the company, leaving traces throughout the process, and curb repeated inspections and arbitrary law enforcement from the source. Suzhou City has established a working mechanism of "three crosses and four lists" (cross-field, cross-level, and cross-department; list of inspection items, list of scenarios, white list, and list of exemptions and light penalties) for law enforcement inspections to promote the organic unity of precise and efficient supervision and the reduction of burdens and efficiency of enterprises. Yinchuan City has established a standardized system of enterprise-related administrative law enforcement by establishing "four lists", formulating "four systems", and carrying out "four types of supervision" and other new law enforcement models.

4. Improve the rights protection system and build a solid legal barrier for rights protection. Shanghai has established an intellectual property service station for companies planning to be listed on the Science and Technology Innovation Board to provide companies with professional services such as patent navigation and technology infringement risk assessment. Ningbo City has established a "one-stop" platform for intellectual property protection to realize the entire process of infringement complaints, evidence preservation, and judicial confirmation online. Relying on the international intellectual property service platform, Suzhou City provides enterprises with international intellectual property consulting, risk warning and compliance guidance, and helps enterprises improve their overseas layout. Shenyang City has launched a special action to "improve the legal business environment", focusing on solving historical cases of arrears of accounts left by the government and state-owned enterprises to small and medium-sized enterprises.

5. Create an efficient legal platform and optimize the supply of legal services. Wuhan City will build a central legal district, optimize the five legal service clusters for technological innovation, commerce, finance, maritime affairs, and foreign-related affairs, and promote the deep integration of legal services with business, finance, and the digital economy. Taiyuan City has established "five mechanisms" including the legal advisory mechanism for start-ups, the communication mechanism for enterprise-related policies, the "one-stop" resolution mechanism for enterprise-related disputes, the quiet period mechanism for enterprises, and the foreign-related legal service mechanism to provide full-cycle legal services. Urumqi has established the "Silk Road Economic Belt Legal District" and introduced foreign-related law firms and international arbitration institutions to provide multilingual commercial contract review and transnational dispute mediation services for small and medium-sized enterprises involved in Central Asian trade and border trade. Jinhua City established the People's Mediation Committee for Foreign-related Disputes and hired foreign businessmen from 13 countries to serve as "international uncles" to create a working model of "outsourcing foreign affairs" and form a unique mechanism for resolving foreign-related disputes.

6. Innovate the financial service mechanism to solve the problem of financing congestion. Xi'an City has built a "lightning financing" bank-enterprise docking bridge to solve the financing difficulties of specialized new enterprises with light assets and high liabilities, which can quickly complete the entire process from docking, approval to loan. Quanzhou City has created a one-stop financial service system called "Quanxinrong" to build a "unified window" for corporate financing. Ganzhou City combines "industrial clusters + inclusive finance" to launch exclusive supply chain finance for specialty industries such as "furniture loans" and "rare earth loans", turning "movable assets" such as inventories and orders of traditional manufacturing companies into "hard currency" for financing.

7. Smooth the connection with the capital market and empower the value of entities to rise. Tianjin has established a "one library, one board and one pool" working mechanism for specialized, special and new special boards, and gradually guided specialized, special and new enterprises to connect with the capital market. Hefei City adheres to the model of "leading with state-owned assets and leading with investment", focusing on investment in key industries and leading chain enterprises, cultivating leading enterprises and promoting the formation of industrial clusters through direct investment, funds and other means. Qingdao uses AI technology to provide enterprises with quantitative diagnosis of equity value and planning of listing sectors, empowering enterprise value discovery.

8. Construct a gradient cultivation model to protect the full-cycle growth of enterprises. Beijing has issued "Twenty-seven Measures" to promote the high-quality development of specialized and special new enterprises, which comprehensively protect high-quality development from dimensions such as improving technological innovation capabilities, strengthening fiscal and taxation financial support, deepening digital and intelligent transformation to green development, and increasing talent introduction and cultivation. Shenzhen builds a specialized, special and new headquarters base, gathers public service resources, carries out a series of special activities, creates an "internationally advanced, world-class" global industrial reception room, and promotes the high-quality development of specialized, special and new enterprises. Chongqing has innovatively built a seven-level gradient cultivation system from "selective breeding" to "listed enterprises", and deepened the achievement transformation path of "industrial research institute + industrial fund + industrial park". Hangzhou focuses on advanced manufacturing clusters, builds a tower-type gradient cultivation mechanism from "small upgrades" to "little giants", and dynamically establishes more than 300 specialized and new "seedling banks".

9. Explore the digital transformation path and enable the overall upgrade of the industrial chain. Shanghai selects and releases a batch of digital intelligence empowerment sample enterprises to form typical application scenarios of vertical large models covering key links such as R&D innovation, production control, and supply chain collaboration. Through "samples leading the way", a "living teaching material" for transformation practice is created. Through the "one chain, one standard", "one chain, one platform" and "one chain, multiple scenarios" models, Xiamen City promotes chain owner enterprises and platform enterprises to lead the digital "chain" transformation of the industrial chain. Lanzhou City has established a "special class + expert + service provider horse racing" collaborative mechanism to select high-quality service providers across the country and provide a three-in-one service of "diagnosis-transformation-supervision" to alleviate the problem of enterprises "daring not to transfer, but not knowing how to transfer".

10. Deepen the sinking service mechanism to ensure that policies reach Beijing accurately and directly. Create the "Yiqi Jingcai" government-enterprise collaborative service brand, regularly carry out policy publicity, financing docking, innovation empowerment and other activities, and accelerate the development of a three-dimensional service system of "urban linkage, resource coordination, and service sinking". Chengdu has innovatively carried out the action of "entering thousands of enterprises, solving problems, optimizing the environment, and promoting development", established and improved the service mechanism of "municipal leaders receive weekly receptions, and the director attends work every day" to promote the transformation from "enterprises looking for services" to "services looking for enterprises". Guangzhou has launched the government AI digital human "Sui Xiaoxin", which integrates policy interpretation and intelligent customer service functions. It can replace 70% of manual consultations and help enterprises quickly grasp policies. Changsha City deeply integrates large models and government affairs knowledge base to achieve a closed-loop service of "one-click search, accurate response, and full guidance", with a response accuracy rate of more than 95%. Nanchang City has created a smart scene of "Nanchang affairs are easy to handle" and uses large AI models to achieve "one window search, one click to get to the end, and one call to respond in seconds". Wuxi City launched the AI ​​enterprise service specialist "Fubao", relying on the Wuxi enterprise service platform to promote "people looking for services" to "services looking for people".

4. Relevant Suggestions

Judging from the situation reflected in the field investigation of the assessment work and the enterprise questionnaire survey, the following issues still need to be paid attention to: First, factors such as rising labor costs and raw material costs and insufficient orders are superimposed on each other, which continues to squeeze the profit margins of enterprises. Second, the rights protection mechanism is not yet perfect, and the cost of rights protection for enterprises is high and the cycle is long. Third, the structural mismatch between financing supply and demand is still prominent, and the supply of patient capital is insufficient. Fourth, the chain of transformation of innovation achievements is not yet smooth, the talent supply and industry demand are not well matched, and the penetration rate of digital and intelligent transformation applications needs to be further improved. Fifth, the timeliness and stability of policies still need to be improved.

During the "15th Five-Year Plan" period, my country's development is in a period where strategic opportunities and risks and challenges coexist, and uncertain and unpredictable factors are increasing. In the face of profound and complex changes in the development environment, we must adhere to the combination of effective markets and promising governments, continue to optimize the development environment for small and medium-sized enterprises, and respond to various uncertainties with the certainty of high-quality development. First, multiple measures should be taken to stabilize business expectations, coordinate market expansion and factor protection, effectively alleviate business pressure, and consolidate the foundation for the development of the real economy. The second is to improve the long-term mechanism for protecting the legitimate rights and interests of enterprises, improve the rights protection service system, reduce the cost of rights protection, improve disposal efficiency, and create a fair, just, standardized and orderly market-oriented legal environment. The third is to optimize the financing supply structure, enrich medium and long-term capital supply, promote the precise connection between financing supply and demand, and improve the adaptability and availability of financial services. The fourth is to strengthen innovation drive and service guarantee, unblock the channels for the transformation of scientific and technological achievements, promote the efficient connection between talent supply and industrial demand, accelerate digital and intelligent transformation, and continuously enhance the core competitiveness of small and medium-sized enterprises. The fifth is to further increase policy support, improve implementation efficiency, strengthen coordinated implementation and tracking results, and promote the direct implementation and quick implementation of enterprise-friendly policies to achieve results.